Effective Date: 28/01/2026

Business Name: Lisa Sheehan Coaching
Website: www.lisasheehancoaching.ie
Contact: lisasheehanlifecoaching@gmail.com

Welcome to www.lisasheehancoaching.ie. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, in compliance with the EU General Data Protection Regulation (GDPR).

1. What Information We Collect

When you use our website, we may collect personal information to provide our coaching services and respond to your enquiries. This may include:

• Your name, email address, and phone number (when you contact us or enquire about coaching services)
• Information about your device and browser (such as IP address and browser type)
• Details about how you use our website (pages visited, clicks, and browsing activity)
• Cookies and tracking data used to improve website functionality and user experience

We may also use third-party plugins and services that process certain information as described below.

2. How We Collect Your Information

We collect information in the following ways:

• Directly from you: When you complete contact forms, book discovery calls, subscribe to updates, or communicate with us
• Automatically: Through website analytics and technical tools that collect usage and device information
• Via third-party services: Through trusted providers that support website functionality, performance, security, and analytics

3. Legal Basis for Processing Your Data

We process your personal data on the following legal grounds:

• Consent: When you submit forms, subscribe to communications, or accept cookies
• Legitimate Interests: To operate, maintain, secure, and improve our website and respond to enquiries
• Contractual Necessity: Where processing is necessary to provide coaching services requested by you
• Legal Obligation: Where required by applicable laws and regulations

4. How We Use Your Information

We use your personal information to:

• Respond to enquiries and coaching service requests
• Arrange and manage coaching consultations and sessions
• Communicate with you regarding our services
• Improve website performance and user experience
• Monitor website security and prevent misuse
• Send newsletters or updates where you have provided explicit consent

5. Third-Party Plugins and Services

Our website may use third-party tools and services to enhance functionality, performance, analytics, and security. These may include:

• Complianz: Stores your cookie consent preferences and anonymised IP address information
• LiteSpeed Cache & QUIC.cloud: Improves website performance and loading speeds
• Google Analytics (via Site Kit): Collects anonymised website usage statistics to help us understand visitor behaviour
• Wordfence Security: Protects the website against malicious activity and may process IP addresses and login-related information
• Trustindex or Review Widgets: Displays testimonials or reviews and may collect limited interaction data

The specific plugins used on the website may change from time to time. Any third-party service used will be selected with due regard to privacy and data protection obligations.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes.

• Contact form submissions are generally retained for up to 12 months unless deletion is requested earlier.
• Client records relating to coaching services may be retained for longer where necessary for business, legal, or regulatory purposes.

7. Transfers Outside the EU

Some third-party providers, such as Google Analytics, may process data outside the European Economic Area (EEA).

Where this occurs, appropriate safeguards are implemented, including the use of Standard Contractual Clauses (SCCs) or equivalent GDPR-compliant measures.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data, subject to legal requirements
• Restriction: Request limitation of how your data is processed
• Data Portability: Request your data in a structured, commonly used format
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Automated Decision-Making: We do not use automated decision-making or profiling that produces legal or similarly significant effects

To exercise any of these rights, please contact us at lisasheehanlifecoaching@gmail.com. We may request proof of identity before processing your request.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, enhance user experience, and analyse website traffic.

Non-essential cookies are only activated after you provide consent through our cookie banner. You can manage or withdraw your consent at any time via the cookie settings or your browser settings.

10. How We Keep Your Data Safe

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

These measures may include:

• Secure website hosting
• SSL encryption
• Access controls
• Security monitoring and malware protection
• Regular software updates and maintenance

11. Automated Decision-Making

We do not engage in automated decision-making or profiling that has legal or significant effects on individuals.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be posted on this page, and the effective date will be revised accordingly.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:

Lisa Sheehan Coaching
Email: lisasheehanlifecoaching@gmail.com
Website: www.lisasheehancoaching.ie

By using this website, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein, where consent is required. You may withdraw consent at any time.